How does picking up my car work?

What happens during the pickup process?

At the time of your appointment, our 3rd party partner will take a couple of final photos of the vehicle before transport. 

You will then complete the required physical (if applicable) and digital transaction documents.  Please note that a digital Bill of Sale will be sent to your email and you will need to complete it before the transaction can proceed.  

After the transaction documents are completed, your vehicle will be transported to its new home and CarOffer will process your payment.

How long will it take for my vehicle to be picked up?

Vehicle pickups last on average 15-30 minutes. You can help make this process faster by removing all personal items from your vehicle before

the scheduled pickup time and by ensuring that the packet CarOffer mails you is ready to hand over to the driver picking up your vehicle.

Do I have to be present during pickup?

Anyone whose name appears on the title  (or lien, if applicable)  must be present when the vehicle is picked up. If any of the owners cannot be available, please reach out to our support team so we can assist.