CarGurus Pay Pre-Requisites (Buyer)
CarGurus will need to gather some preliminary information from both you and the seller. You can go ahead and get a head start on the checkout by uploading this information beforehand! You will see four steps to be completed on the right side of your inbox:
(Note: If you plan to submit funds outside of CarGurus, you will not need to link your bank account):
1. How will you pay?: If you plan submit funds electronically through CarGurus, click "Transfer from my bank". If you plan to use any other form of payment, choose "Cash or check":
2. Confirm Personal Information: Be sure the name you enter matches the name on the license you provide for verification:
3. Driver's License Verification: CarGurus requires a valid US license in order to proceed. Rest assured, this will only be shared with our partner Jumio for verification purposes. There are a few issues that could cause an upload to fail including:
- The photo is too blurry
- It is not a US license
- The license has expired
- The name on the license does not match
You can upload your ID by taking a photo with your current device or uploading a previously taken photo. If you are on a device without a camera, click "Prefer to use your mobile?"
You can then scan a QR code or request a link be sent to your device:
4. Link Bank Account:
(Note: If you are unable to find your bank, the transfer of funds will have to take place outside of CG Pay)
5. If all is in order, you will see a blue "Preview purchase" button on the right side of your inbox:
IMPORTANT: If you are not prompted to link a bank account after choosing "Transfer from my bank" as a payment option, it is because the transaction falls into one of the categories outlined here:
Reasons funds will need to be transferred outside of CarGurus Pay
In which case, the transfer of funds will need to take place outside of the CarGurus platform.