How to contact us

Shoppers and Private sellers

If you are a CarGurus shopper or private seller, click the blue "?" icon at the bottom corner of most screens and search our knowledge base using keywords. If the articles don't address your issue, click the "Ask" icon: 

Users are always free to shoot us a message at user_support@cargurus.com as well! You should hear back from us within 1 business day.

Dealers

If you are a dealer, please visit our Dealer Support Request portal. One of our world class customer representatives will be in touch!

Feel free to check out our CarGurus YouTube Channel in the meantime!


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