How do I initiate CarGurus Pay? (Seller)

Congratulations! You've accepted an offer and now it's time to secure your payment. While discussing the details with the prospective buyer, here are a couple things to keep in mind:

  • Contact the buyer using the CarGurus messaging platform and ask if they have any questions about the vehicle.
  • Be timely with your responses as the buyer may be contacting multiple other sellers.
  • Ask if the buyer is local and if they want to see or test drive the vehicle.

Upon accepting the offer, you will see a prompt to start the sale in your inbox:

You will then be taken to a screen where we will collect some basic information to get the process started. If you have a lien, we recommend reaching out to the title holder to request a lien payoff letter as this will be a necessary document further down the road. Be sure to note on this screen whether or not the vehicle has been paid off:

You will then be asked to verify your identity and confirm some information for the bill of sale:


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