How do I re-open a listing?
If, for any reason, you need to re-open a listing within 30 days of the original close date, you may do so by following these steps:
1) Sign in and hover over your screen name in the top right corner. Then, click on "My Account" from the drop down menu.
2) Find the car within your garage that you had previously listed for sale and click the blue "Reopen" button:
3) If the car has a blue "owned" label next to it, please click the blue "Manage Car" button to the right. Then select "Edit Car". This will take you to a page where you can change the association of the car. Change this from "Owned" to "Own" and then click "Save" at the bottom of the page:
4) This will take you back to the original page where you can re-open your listing!
Unfortunately, once a listing has been expired for over a month, it will be archived. I'm afraid that an archived listing cannot be re-uploaded and you will be asked to input some information again. However, if you have the VIN, it should autofill most details of your vehicle.
If you are using our mobile app, please go to 'Menu' and click on the 'Cars for Sale' tab. Select the listing you would like to re-activate and then click on 'Re-open listing'.